ReceptionistDelacon has developed a solution that enables your organisation to have an automated receptionist that works over the phone, 24 hours a day, seven days a week. Because we use the most advanced voice recognition technology, and Voice over IP, we offer a much better solution at 1/10th the price of our competition. Staff and customers can call in to your company and request to speak with a specific department or employee. If that person is not available, your receptionist will take a message which will be emailed to your employees email address, specified in the Delacon easy to use web interface.
The Receptionist provides the organisation with the ability to effectively communicate around the clock, 24 hours a day, seven days a week. For example, when a customer phones in and knows the person they want to speak to, they simply speak the name of the relevant person into the phone receiver and they will be automatically transferred to the person they requested. If that person is not at the given extension, then the Receptionist can provide the customer with a range of options: 1 Voice mail 2 A recorded message that will then be emailed as a file to the person 3 Connection to their mobile phone number Simply stated, Receptionist provides organisations with the ability to communicate 24 hours a day, seven days a week to both staff and customers alike.
![]() Delacon's call centre is powered by latest speech recognition technology. In can be a great substitution or add on to your PABX system. It is the secretary and Virtual Office of the future. |
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